Tag: consumer law
Ofwat price determinations case
First published by Author on May 06, 2020 in the following categories: Consumer Law Industry Investigations Latest Pricing and tagged with cma | competition law | consumer law | investigations | pricing | utilities
The Ofwat price determinations case follows a referral by four major water companies in the UK in relation to price controls that are set to go into effect for the next five years.
Price controls for the water market are put in place for the protection of the consumer. They can ensure that water is affordable and available to all, but the controls must account for the fact that private companies are providing water services and competing in the market.
If new price controls are rejected by any of the UK water companies, the matter can be referred to the Competition and Markets Authority (CMA). The CMA can make its own separate determination as a regulator with similar duties to Ofwat.
Latest in the care homes consumer protection investigation
First published by Author on February 26, 2020 in the following categories: Care Homes Latest and tagged with care home | cma | consumer law
There has been some big developments in the care homes consumer protection investigation that’s being conducted by the Competition and Markets Authority (CMA).
This is an important case that has been ongoing since 2017, and there have been several key steps taken to improve the sector on the whole. Consumer law is hugely important when it comes to the care for our elderly and vulnerable and matters in the case have further developed.
As a result of failures to adhere to important changes brought about by the CMA, court action has been launched.
Online hotel booking competition investigation update
First published by Author on October 03, 2019 in the following categories: Advertising Consumer Law Travel and Holidays and tagged with advertising | cma | consumer law | hotels | travel
An update has been issued in the online hotel booking competition investigations being conducted that has been focusing on consumer law.
The Competition and Markets Authority (CMA) has been looking at the sector since 2017. They launched enforcement action in June 2018 on the basis that a number of hotel booking sites had reportedly been breaking important consumer law. Demands were also made for a number of companies to review their terms and practices to ensure that they’re being fair.
Matters like price guarantees and promises were also referred to the ASA (Advertising Standards Agency) over whether any statements being made were misleading.